Best practices for the F&I step:

“The sooner you introduce F&I products in the sales process, the higher the take rate. It’s important to present F&I products early and often.”

— Roadster

Activity

1. Pair up—one person is the Sales Consultant; the other is the customer.
2. Assume the customer has seen the F&I information ahead of time.
3. Practice reviewing the materials and answering questions.
   
   

EV considerations: